How The Jper Program Works

No perfect background required. No judgment. No cost. Just real support, real training, and a real path to work that lasts.

A diverse group of people hand all placed their hands into the middle of a circle, symbolizing connectedness and that they are working together on this journey.
A diverse group of people of all ages are looking down into the camera, with their heads touching together in a circle. They are smiling in anticipation of the bright future ahead.

A Program Built Around You

You don’t need to have your life perfectly in order.

If you’re facing barriers — mental health, lack of childcare, limited work history, transportation challenges, financial stress — we want to hear from you. Those are exactly the kinds of challenges this program was built to help you work through.

Start Your Journey Today

Getting Started is simple

Reach Out

Fill out our simple online intake form, call us, scan a QR code at your building, or walk into one of our mobile service locations. There are lots of ways to get started.

 

Your First Conversation

We’ll schedule a one-on-one intake call or meeting — on your terms, at a time that works for you. This is just a conversation. We’ll talk about where you’re at, what you’re hoping for, and how we might be able to help. If you and the program are aligned we will move forward with acceptance. If we both determine there is a better next step for you we will identify it and connect you there.

A young man with a welcoming smile faces another man in an employment related conversation.
A woman with glasses smiles as she prepares to job hunt online.

here's how you move forward

your program path

Nov 09, 2017

STREAM ONE: STABILITY & READINESS (IM&M+)

Most participants start with the Invigorate, Motivate & Mobilize (IM&M+) program, a 10-week group-based workshop series focused on building confidence, stability, and readiness. You’ll work alongside others in similar situations, explore your strengths, and begin breaking down barriers—with your Employment Coach and Service Navigator supporting you throughout.

Nov 09, 2017

STREAM TWO: SKILLS, TRAINING & WORK EXPERIENCE

When you’re ready, you’ll move into the employment-focused phase, where the focus shifts to building skills and connecting you to real opportunities. This includes job search workshops, resume and interview coaching, skills training, industry-specific courses, and supported work placements—tailored to your goals, your pace, and the type of work you want to move toward.

Nov 09, 2017

Placement & Beyond

Your coach helps you find and secure a job that’s the right fit for your skills, goals, and life situation—not just any job. They’ll support you through applications, interviews, and the transition into work. Once you’re hired, we stay connected for up to a year to help you navigate challenges, build confidence, and continue moving forward. We are there to help you continue to build on your success.

Explore industry pathways

training areas

Depending on your interests and goals, JPER connects participants with training and work experience in high-demand fields. 

All participants earn required safety tickets, certifications, and relevant credentials as part of their training — at no cost.

Construction & Trades

Build practical, in-demand skills in areas like concrete and asphalt labour, horizontal directional drilling, landscaping, and site work. Gain hands-on experience while earning essential safety certifications and preparing for opportunities in a high-demand industry.

Culinary Arts & Food Service

Train in a fully equipped commercial kitchen and culinary hub, where you’ll develop real-world skills in food preparation, teamwork, and service. Build confidence in a fast-paced environment and prepare for opportunities in kitchens, cafés, and hospitality settings.

Hospitality Services

Customer service, front-of-house, and hotel/café support roles. Addresses well-documented labour shortages in the Edmonton area. Strong first-job option with room to grow. Participants build confidence in real workplace settings while developing communication, teamwork, and customer service skills.

Retail & Customer Service

Build strong communication, problem-solving, and customer service skills that apply across many industries. This pathway provides a solid foundation while helping you grow your confidence working with people, to prepare you for immediate opportunities in the workforce.

General Labour & Material Handling

Start with entry-level roles that provide hands-on experience in physical work environments. Learn essential workplace skills while opening the door to long-term opportunities and advancement in a variety of industries.

Early Childhood Education & Childcare

Prepare for a rewarding career supporting children and families in a growing, high-demand field. Gain foundational skills and experience that can lead to long-term opportunities in childcare and early learning environments.

Apply Today and Let Us Help You Create A New Path Forward

Are You Eligible?

You may be eligible for JPER if you:

  • Live in Civida social housing unit in Edmonton, OR are on a waitlist for Civida social housing
  • Are 18 years of age or older
  • Are unemployed, working fewer than 20 hours per week, or underemployed
  • Are a Canadian citizen, permanent resident, or convention refugee
  • Are legally allowed to work in Canada
  • Are ready and willing to take steps toward employment (even if those steps feel small right now)

You don’t need to have your life perfectly in order to apply. If you’re facing barriers — mental health, lack of childcare, limited work history, transportation challenges, financial stress — we want to hear from you. Those are exactly the kinds of challenges this program is designed to help you work through.

Do You Have Questions About Our Program?

FAQ's

JPER provides personalized, step-by-step support to help you move toward employment in a way that works for your situation.

Depending on your needs, this may include:

  • One-on-one coaching with an Employment Coach
  • Workshops on resumes, interviews, and workplace skills
  • Access to training and certifications
  • Supported work experience or placements
  • Connections to real job opportunities
  • Ongoing support after you start working

 

Every part of the program is tailored to your goals and pace.

The program is designed as a guided process, not a one-time service.

It starts with a conversation to understand your situation and goals. From there, you’ll move through stages that may include stability and readiness support, skills development, and work experience.

When you’re ready, we help you connect with employers and support you through the hiring process—and continue supporting you after you start working.

Your experience will depend on where you’re starting, but most participants move through a few key stages.

You may begin by building stability and confidence through group sessions and one-on-one support. From there, you’ll work on skills like job searching, communication, and workplace expectations.

As you progress, you may take part in training, certifications, or supported work experience before moving into job placement.

You won’t be expected to do everything at once—we build your path step by step.

No. Many participants start by focusing on stability, confidence, and readiness before moving into job search or training.

We meet you where you are and help you take the next step—whatever that looks like for you.

JPER connects participants to opportunities in several high-demand fields, including:

  • Construction and trades
  • Culinary and hospitality
  • Childcare and early childhood education
  • Retail and customer service
  • General labour and warehousing

 

Your path will depend on your interests, goals, and readiness.

Yes. Individuals who are on the Civida housing waitlist are eligible to participate in the program.

If you’re waiting for housing and want to start building skills, confidence, and a path toward employment, you can begin that process with JPER now.

We understand that childcare is one of the biggest barriers to getting back to work. You’re not expected to solve that on your own before joining.

We’ll work with you to explore flexible scheduling options within the program and connect you to childcare supports, subsidies, and community resources that can help make participation—and employment—more manageable.

JPER is a trauma-informed program, which means we understand that many people are navigating difficult circumstances.

Our team provides support in a respectful, non-judgmental way, and we work at a pace that makes sense for you. We can also connect you with mental health resources, counselling, and community supports so you’re not facing those challenges alone.

Yes. Transportation should not prevent you from accessing support.

JPER uses a mobile, district-based model, meaning we deliver services directly in Civida buildings and community hubs across Edmonton. We also offer hybrid and virtual options where appropriate, and we can help connect you to transit supports if needed.

This is an important question, and we’ll help you navigate it.

Our Employment Consultants will walk you through how employment may interact with your benefits and help you plan your next steps carefully. The goal is to ensure that moving toward work supports your financial stability—not puts it at risk.

Yes — to the extent possible. Your Employment Coach will work with you to identify pathways that match your goals, skills, and interests. Placement in a specific pathway may also depend on availability and readiness.

Yes. All certifications and safety tickets earned through JPER are industry-recognized and valid for real job applications in Edmonton and across Alberta.

Talk to us. Our coaches are experienced in job carving and customized pathways. If your goals don’t fit neatly into one of these categories, we will work with you to find an option that does.

Use the online intake form on this site, call us directly, or scan a QR code from a program flyer in your building. You can also walk in to one of our mobile service locations. There’s no wrong way to reach us.